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GTC
GENERAL TERMS AND CONDITIONS 

§ 1 GENERAL AND SCOPE OF APPLICATION

 

(1) The following general terms and conditions (hereinafter referred to as "GTC") apply between Via Eberle: Vinotheque & Guest Rooms, Schlachthofstr. 17, 67269 Grünstadt, hereinafter referred to as "Via Eberle" and/or also "we") and every customer of Via Eberle (hereinafter referred to as "customer" and/or "orderer" or in the salutation also referred to as "you") for orders via the online mail order under the Internet addresses www.via-eberle.com & www.lucas-weinkeller.de (hereinafter also referred to as “online mail order” and/or “online shops”). These GTC apply to customers who are consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

 

(2) For customers who are not consumers, our deviating general terms and conditions for dealers apply, which can be made known on request.

 

(3) Our general terms and conditions apply exclusively to orders.

 

(4) Via Eberle reserves the right to adapt and change the GTC at any time with effect for the future. Via Eberle will point out changes to the General Terms and Conditions at a suitable place in the online mail order business. The customer accepts the terms and conditions in the currently valid version by ticking the check box "I agree to the general terms and conditions".

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§ 2 NECESSARY PERSONAL AND TECHNICAL REQUIREMENTS OF THE USER

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The personal requirement for ordering via the online mail order business is the completion of the minimum age of 18 years. There is no entitlement to participate in the online mail order service. The use of the website and the online shops can require the use of cookies for the functioning and for checking access authorization. Cookies are text files that enable the online shops to be used in a personalized and individual way. Cookies tell us which areas of our websites the user has visited, help us measure the effectiveness of advertising and content searches in the online shops, and give us insights into user behavior so that we can improve our communications and our products. If the user's browser settings do not allow this, use of the online shop may not be possible or may only be possible with significant restrictions. In general, you can prevent cookies from being saved on your hard drive by selecting "do not accept cookies" in your browser settings. You can also set your browser so that it asks you whether you agree before setting cookies. Finally, you can also delete cookies that have been set at any time. How all this works in detail can be found in the instructions provided by your browser manufacturer. If the customer's browser settings do not allow this, it may not be possible to use the online shop, or only with significant restrictions.

 

§ 3 OFFER AND CONCLUSION OF CONTRACT

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(1) The presentation of the articles in the online shops www.via-eberle.com , www.lucas-weinkeller.de does not yet represent a legally binding offer to the customer. Order with obligation to pay" in the online mail order business, the customer submits an offer to purchase the selected goods, which requires acceptance by Via Eberle.

 

(2) Receipt of the order will be immediately confirmed to the customer electronically. This order confirmation does not yet represent acceptance of the offer. The order confirmation is for informational purposes only and shows the customer that we have received the customer's offer.

 

(3) We deliver the ordered goods after advance payment of the invoice amount for the order.

The image of the goods in online shipping may differ from the appearance of the goods delivered and does not represent a guarantee of quality or an agreement on quality.

 

(4) Orders can only be accepted from customers who have reached the age of 18.

 

(5) We must and reserve the right to only deliver goods ordered by customers via our online mail order business in amounts customary for households. If there are delivery restrictions, we will inform you about this before you place your order.

 

§ 4 CANCELLATION INSTRUCTIONS FOR CONSUMERS

 

In accordance with the applicable legal provisions on distance contracts, you have the following right of withdrawal:

 

RIGHT OF WITHDRAWAL

 

You have the right to withdraw from this contract within fourteen days without giving any reason.

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The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (Via Eberle, Schlachthofstr. 17, 67269 Grünstadt) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the following model cancellation form, which is not mandatory:

 

To [here the name, address and, if applicable, the fax number and e-mail address of the entrepreneur to be inserted by the entrepreneur]:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notification is on paper)

Date

 

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

 

CONSEQUENCES OF REVOCATION

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If you revoke this contract, we have to repay all payments that we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

§ 5 PRICES, SHIPPING COSTS

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(1) Our catalog prices are total prices in EURO and include the currently applicable sales tax for deliveries to the Federal Republic of Germany.

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(2) Unless otherwise stated in the order confirmation, all prices quoted by us are per bottle including glass and equipment.

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(3) For each order we charge shipping and packaging costs of €6.90 up to and including a goods value of €74.99. From €75.00 we ship free of charge.

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(4) The place of performance and performance is our registered office in 67269 Grünstadt. When the ordered goods are handed over to the carrier, the risk of loss or damage to the ordered goods passes to the customer.

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Shipping costs:

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Shipping costs (change 03/15/2021)

Now you have the option to choose between UPS and DHL as the shipping service provider. We hope you enjoy our wines!

 

Shipping service provider UPS:

From an order value of €80.00 we ship free of charge throughout Germany. Below that we charge €7.90 per order.

 

Shipping service provider DHL:

If you want shipping via DHL, we charge €9.90

On request we also ship via DHL-EXPRESS!

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§ 6 METHODS OF PAYMENT

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You can pay by credit card, PayPal and bank transfer in advance.

 

§ 7 DELIVERY

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The delivery time takes a maximum of 7 days. In the event of delays, we will contact you without being asked. When ordering alcoholic beverages, the goods are only handed over to recipients who meet the requirements of the Youth Protection Act.

 

Delivery:

 

Shipping is usually 2-3 business days. In special cases (e.g. during the harvest or extremely high demand), the delivery time can be 1 day longer.

 

§ 8 WARRANTY FOR DEFECTS

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(1) In the event of a defect, the statutory provisions apply.

 

(2) Without limiting the statutory warranty rights, we would like to point out that the wines and sparkling wines are carefully developed and treated with care. Wine crystals are natural precipitates and are evidence of the maturity of the wine and sparkling wine. This does not affect the taste and quality of the wine. The illustrations of the goods on the website of the online mail order company are not a statement of quality.

 

§ 9 LIABILITY

 

(1) Via Eberle is liable

a) in the event of intent and gross negligence, including that of our representatives and vicarious agents;

b) in the case of simple negligence only if an essential contractual obligation has been violated, limited to the typically foreseeable damage; liability for indirect and unforeseeable damage and claims by third parties are excluded in the case of simple negligence;

c) from guarantee in full.

 

(2) Otherwise, Via Eberle is not liable.

 

(3) The limitations of liability expressly do not apply to injuries to life, body and health and to liability due to intent, guarantee, fraudulent intent or under the Product Liability Act.

 

§ 10 RESERVATION OF TITLE

 

The goods remain our property until they have been paid for in full.

 

§ 1 FINAL PROVISIONS

 

(1) If the customer is a merchant, the place of jurisdiction is the registered office of Via Eberle.

 

(2) The law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention.

 

(3) If individual provisions of these General Terms and Conditions should be ineffective, this does not affect the remaining provisions of the General Terms and Conditions.

 

(4) The place of performance is the registered office of Via Eberle.

 

Grünstadt, 02.09.2024

Via Eberle

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© 2025 by Via Eberle.

CONTACT:
Via Eberle: Vinotheque & Guest Rooms
Schlachthofstraße. 17 | 67269 Grünstadt, Germany  
info@via-eberle.com  |  Phone:  +496359/5817

IMPORTANT NOTE:
This website promotes alcoholic beverages
and is aimed at adults.

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